Download the Case Study

Improving EDCAHPS with Follow Up

Download the case study to see how one hospital using Voice patient follow-up to effectively improve ED patient satisfaction scores.

Key Takeaways:

  • See how Decatur Morgan Hospital utilized proactive patient outreach to improve patient perceptions of care
  • Learn how automated outreach can lead to improved patient satisfaction post emergency department visit
  • Understand the positive impact of quickly reaching out to and addressing patient issues post-discharge