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Improving HCHAPS Response Rates with Orchid

In this case study, understand how Centegra leveraged innovative technology and efficient processes to improve HCAHPS response rate in less than six months. 

Key Takeaways:

  • Discover how Centegra leveraged CipherHealth's Orchid digital rounding solution to improve HCHAPS Response Rate by 100%. 
  • Learn how digital rounding can create efficient processes for front-line staff members
  • Understand the positive impact of digital rounding on patient satisfaction and staff workflows