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Improve Patient Satisfaction with Digital Rounding Software

In this case study, explore how United Regional Hospital, a 269-bed hospital, leveraged CipherHealth's digital rounding solution to improve key aspects of the patient experience at the point of care. By proactively identifying and resolving patient issues, healthcare providers enhanced patient satisfaction - resulting in a 4.6% average increase across all HCAHPS domains.

Key Takeaways

  • Understand how comprehensive data collection and analysis can drive significant improvements in patient perception of care.

  • Examine how digital rounding technology can streamline staff workflow by automatically triggering the appropriate teams to resolve patient concerns.

  • Learn how healthcare organizations can utilize CipherHealth's digital rounding software to achieve strategic priorities, such as the Quadruple Aim.

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