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Reducing Readmission Rates with Automated Follow Up: A Comparison of CipherHealth Outreach and Manual Calls

In this case study, explore how a 12-hospital system enhanced the post-discharge follow up process by leveraging CipherHealth's automated outreach software. By proactively identifying and addressing patient issues early, CipherHealth's patient outreach technology reduced 30-day readmission rates by 3.4x as compared to manual calls.

Key Takeaways

  • Discover how healthcare organizations can leverage technology to improve patient outcomes.

  • Understand how automated outreach technology is a proven strategy to scale proactive post-discharge follow up across patient populations.

  • Learn how CipherHealth's automated outreach software empowers staff to reallocate their time and expertise to addressing patient issues.

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