Improve HCAHPS Scores with Digital Rounding

In this case study, we HCAHPS scores before and after the implementation of Orchid digital rounding at a mid-sized suburban hospital.

In the case study:

  • Learn how one hospital improved patient satisfaction with an effective and efficient digital rounding
     
  • Understand how comprehensive data collection can drive experience improvements in the long and short term
     
  • See the impact of effective rounding on HCAHPS scores across dimensions