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Staff Well-Being: The Importance of Patient & Peer Feedback

Staff Well-Being: The Importance of Patient & Peer Feedback

Staff well-being is top of mind for healthcare organizations today. Over a year into the pandemic, bedside staff continue to suffer and need supportive intervention to ensure their physical and emotional wellness are preserved. Acknowledgment and Recognition of effort and contribution are essential to any staff wellbeing strategy. Rounding with purpose, while listening to the voice of the patient and providing an opportunity to recognize a staff member, will provide powerful insight into what is most important to patients and is often reflected in their recognition of excellent care. Patient recognition is deeply meaningful and has a healing effect on the caregivers at a time when it is most needed. Learn how to leverage patient recognition and purposeful rounding to support staff resilience and overall wellbeing.

Lisa Romano, MSN, RN
Chief Nursing Officer, CipherHealth

Passionate about improving the health of patients across the healthcare continuum, Lisa brings more than 30 years of experience in clinical practice, healthcare IT strategy, and healthcare operations to her current role.

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