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Reduce Appointment No-Shows Utilizing Automated Outreach

Reduce Appointment No-Shows Utilizing Automated Outreach

With increasing focus on value-based care and changing consumer expectations, skilled nursing facilities are seeking ways to proactively address resident issues and concerns. In this case study, understand how Edgewood Place leveraged CipherHealth's patient engagement solutions to improve resident outcomes.

Key Takeaways

  • Discover how proactive resident outreach can effectively identify those most at risk for an adverse event.

  • Understand the positive impact of follow up and recorded care instructions on resident outcomes.

  • Learn Edgewood Place used recorded care instructions to reduce resident issue rates.

  • 27 27 %

    Decrease in Issue Rates

  • 87 87 %

    Patient Engagement Rate


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