Watch On-Demand

Managing the COVID-19 Crisis: Critical Digital Engagement Strategies to Improve Staff Wellness, Family Communication, and the Vaccine Rollout

Managing the COVID-19 Crisis: Critical Digital Engagement Strategies to Improve Staff Wellness, Family Communication, and the Vaccine Rollout

Date: Wednesday, January 27th, 2021
Time: 2:00 - 3:00 Eastern / 1:00 - 2:00 Central / 11:00 - 12:00 Pacific

2020 was a turbulent year for healthcare systems across the country, and the U.S. continues to experience sustained surges of COVID-19 cases and hospitalizations. Preserving staff’s physical and emotional well-being has become paramount, and improving family engagement has become a key focus as communication gaps have worsened between patients, families, and providers. While there are glimmers of hope with the imminent rollout of two COVID-19 vaccines, there are still many overwhelming capacity challenges and operational issues that need to be resolved to enable an efficient distribution.

Given these challenges, digital engagement has become a critical means of bridging the communication gaps between staff, patients, and families. During this educational webinar, Lisa Romano (Chief Nursing Officer) and Joy Avery (VP, Clinical Services) will discuss key issues healthcare organizations are facing at the start of 2021, and the digital engagement strategies needed to face them.

Key Takeaways

  • Explore strategies to prioritize and preserve healthcare workers’ emotional, physical, and mental well-being as we continue to fight new waves of the pandemic

  • Uncover ways to reduce communication gaps through family engagement and communication best practices

  • Identify opportunities to improve awareness, education, and patient monitoring through the rollout, distribution, and administration of the COVID-19 vaccine

This webinar is jointly provided by CipherHealth and the Postgraduate Institute of Medicine. The maximum number of hours awarded for this Continuing Nursing Education activity is 1 contact hour.

Lisa Romano, MSN, RN
Chief Nursing Officer, CipherHealth

Passionate about improving the health of patients across the healthcare continuum, Lisa brings more than 30 years of experience in clinical practice, healthcare IT strategy, and healthcare operations to her current role.

Joy Avery, MSN, RN
VP, Clinical Services, CipherHealth

Joy brings more than three decades of expertise in clinical practice, healthcare operations, capacity management, and operationalizing enterprise command centers in dozens of healthcare systems across the U.S. and the UK. Joy is passionate about improving patient outcomes and access across the care continuum.

*Please Note: There is no dial in for this webinar. Please listen to the event with the device in which you are using to view the presentation.*

CipherHealth Inc. 2009 - 2020 All Rights Reserved