In this fireside chat, our own VP of Clinical Services, Joy Avery, will be joined by North Mississippi Medical Center's Chief Nursing Officer, Donna Pritchard. Joy and Donna will explore the Baldrige National Quality Award-winning hospital's patient-centric and data-driven approach to improving readmissions rates, and key takeaways for healthcare leaders seeking to implement impactful CipherOutreach programs.
Donna Pritchard, MSN, RN, FNP-BC
Chief Nursing Executive/VP of Nursing, North Mississippi Medical Center - Tupelo
As CNE, Donna is responsible for the oversight of nursing practice ensuring evidence-based care, along with oversight of nursing polices and procedures, protocols, and physician order sets. As the Administrator of Medicine, her focus is physician engagement, length of stay, quality metrics, and zero patient harm. Donna is a Member of MS Hospital Association - Office Nurse Executive, MS Nurses Association, the American College of Healthcare Executives, and Malcolm Baldridge Committee Member.
Joy Avery, MSN, RN
VP, Clinical Services, CipherHealth
Joy brings more than three decades of expertise in clinical practice, healthcare operations, capacity management, and operationalizing enterprise command centers in dozens of healthcare systems across the U.S. and the UK. Joy is passionate about improving patient outcomes and access across the care continuum.