Roadmap to Recovery: Communication Strategies to Maximize Revenue and Ensure Continuity of Care

Roadmap to Recovery: Communication Strategies to Maximize Revenue and Ensure Continuity of Care

As hospitals plan to resume elective procedures and maximize revenue, they must consider the factors that influence patient retention and acquisition – chief among them is consumer perception of safety.

Providing alternative ways for patients to access care prevents a different kind of public health crisis caused by delayed or forgone care – and can mean the difference between organizations that continue serving their communities for decades to come and those that are forced to close.

During this webinar, Lyndsey Lord, MBA, RN, VP of Clinical Services at CipherHealth, will provide recommendations to help your team establish a proactive communication strategy to screen, monitor, and educate patients en-masse during post-peak pandemic phases.

Key Takeaways

  • Learn 3 action items to manage the clinical and operational impact of deferred elective procedures by addressing the most common communication gaps

  • Explore how your team can identify patients facing barriers to care and scale ongoing support for chronic disease management

  • Uncover data-driven workflows to ensure patients receive the right level of care at the right time post-surge

This webinar is jointly provided by CipherHealth and the Postgraduate Institute of Medicine. The maximum number of hours awarded for this Continuing Nursing Education activity is 1 contact hour.

Lyndsey Lord, MBA, RN
VP of Clinical Services, CipherHealth

Passionate about leveraging technology and data to assist providers in delivering high-quality, low-cost care, Lyndsey brings over 15 years of experience in clinical practice, healthcare operations, case management, patient throughput, and healthcare IT strategy to her current role at CipherHealth.

*Please Note: There is no dial in for this webinar. Please listen to the event with the device in which you are using to view the presentation.*

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