Vanessa Roshell-Stacks
VP, Hospital Operations and Care Coordination, RUMC

With over 20 years of healthcare experience in areas like finance, revenue cycle, patient flow, and operations, Vanessa is a proven leader with a focus on process improvement. Vanessa has transformed the care management delivery model through the establishment of Rush Path (R-Path), an innovative approach to patient flow.

Phil Shaw
Director of Patient Experience, RUMC

Phil leads the Patient Experience Team, focusing on how to positively impact both the patient and provider experience. He is a certified Six Sigma Lean Professional with over 20 years of experience leading process improvement in an operations and healthcare environment.

Kathleen Egan
Systems Director, Care Management, RUMC

Kathleen leads a team of Registered Nurses and Social Workers that provide care management and disease management services for patients throughout the continuum of care. Kathleen also works closely with the post-acute network.

Janet Stifter, PhD, RN, CPHQ
AVP of Professional Nursing Practice, RUMC

With over 30 years in progressive nursing leadership, Janet has been a strong advocate for quality and safety in healthcare with a focus on accreditation, regulatory compliance, professional development and research that explores the impact of nursing staffing on healthcare-acquired incidents.

Shreya Gupta, MPH
Project Manager, Hospital Operations & Care Transitions, RUMC

With a background in public health and biostatistics, Shreya helps design workflows using data analysis and clinical decision support. At Rush, she led projects like the management of readmission reduction, patient outcomes and the data catalogue for the hospital operations team.

Brittnie Ellis
Patient Experience Manager, EVS, RUMC

With a focus on patient satisfaction and employee engagement, Brittnie has been a part of the Environmental Services team at RUMC for 4 years. Understanding the vital role the EVS team plays in hospitals, she is enthusiastic about reaching new goals by drawing a parallel with engagement and satisfaction to result in an experience of excellence.

Lynn Kasmer, MSN, RN, CNL
Discharge Call RN, RUMC

Lynn brings over 16 years of nursing experience in clinical practice, bed management, transfer center, and most recently, as a front-line CipherOutreach RN. Lynn is passionate about not only identifying and improving gaps in patient care transitions, but also educating and empowering patients to improve and maintain their health.