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Innovation at Scale: How Providence Health & Services Improved the Patient Experience with a Digital Solution

Innovation at Scale: How Providence Health & Services Improved the Patient Experience with a Digital Solution

In this case study, explore how Providence Health & Services partnered with CipherHealth to accelerate the pace of innovation across the healthcare system. By leveraging CipherRounds, Providence developed enhanced the patient experience with improved accountability and consistency.

Key Takeaways

  • See how Providence empowered nurses to spend more time with patients at the bedside, instead of administrative or non-patient care activities.

  • Understand how digital rounding enhanced service recovery by streamlining staff workflows.

  • Learn how healthcare organizations can leverage digital rounding to benchmark organizational initiatives across individuals, departments, and hospitals.

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