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ED Recidivism Reduction with Automated Post-Visit Outreach

ED Recidivism Reduction with Automated Post-Visit Outreach

When health systems experience high Emergency Department (ED) recidivism, this can account for a large share of overall resources and costs - indicating the need for additional clinical support and community referrals to avoid revisits. In this case study, learn how this leading Indiana-based academic medical center partnered with CipherHealth to reduce ED recidivism/revisit rates by following up with every patient post-visit.

Key Takeaways

  • Uncover how this health system maximized current resources to improve care transitions for the state's most vulnerable populations.

  • Learn the impact of ensuring every patient receives post-visit follow up in closing gaps across the care continuum.

  • Discover how centralizing the triage and issue resolution process to effectively engage patients can drive significant outcomes improvements.


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