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Reduce Readmissions for High Utilizers with Effective Outreach

In this case study, discover how Chase Brexton Health Care, a Maryland-based federally qualified health center (FQHC), is leveraging CipherHealth Outreach to reach high patient volumes. By scaling engagement to high-risk populations, Chase Brexton's improved patient outcomes with reduced readmission rates and increased patient satisfaction.

Key Takeaways

  • Understand the role of automated technology in triaging patient concerns, resulting in timely issue resolution by care coordinators.

  • See how proactive engagement can provide an additional layer of support to help patients in managing their care after hospitalization or emergency department visit.

  • Learn how healthcare organizations can utilize CipherHealth Outreach, to engage 100% of patients within 24-48 hours post-discharge.

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