Vulnerable patient populations such as those covered under Medicaid managed care face particular challenges in staying connected with healthcare providers. Studies have shown that engaged patients achieve better health outcomes, and as such, managed care organizations (MCOs) partner with hospitals and health systems to close care gaps and ensure patients follow the recommended steps of their care plans.
The largest public health system in the U.S. significantly exceeded its communications goal for engaging this hard-to-reach population using CipherHealth’s automated outreach technology.
See how this health system ensured all eligible patients receive preventive health outreach to close gaps in care
Explore strategies to streamline workflows across facilities, bring lapsed patients back to their care, and close care gaps for high-risk patients to prevent negative outcomes and inappropriate utilization
Find ways to encourage patients to adhere to their care plans, especially as the outbreak of COVID-19 has further exacerbated the need to manage chronic condition