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Improve Patient Satisfaction with Digital Rounding Software

In this case study, explore how United Regional Hospital, a 269-bed hospital, leveraged CipherHealth Rounding to improve key aspects of the patient experience at the point of care. By proactively identifying and resolving patient issues, healthcare providers enhanced patient satisfaction - resulting in a 4.6% average increase across all HCAHPS domains.

Key Takeaways

  • Understand how comprehensive data collection and analysis can drive significant improvements in patient perception of care.

  • Examine how digital rounding technology can streamline staff workflow by automatically triggering the appropriate teams to resolve patient concerns.

  • Learn how healthcare organizations can utilize CipherHealth Rounding to achieve strategic priorities, such as the Quadruple Aim.

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